Eventos Anais de eventos
COBEM 2017
24th ABCM International Congress of Mechanical Engineering
A Lean Six Sigma implementation model based on Critical Success Factors
Submission Author:
Arthur Boeing Ribeiro , SC
Co-Authors:
Fernando Forcellini, Milton Pereira, Helio Aisenberg Ferenhof, Arthur Boeing Ribeiro
Presenter: Arthur Boeing Ribeiro
doi://10.26678/ABCM.COBEM2017.COB17-2095
Abstract
Maintenance of continuous improvement culture and methodologies, such as Lean Six Sigma (LSS), is a recurrent challenge to practitioners and researchers. The Critical Success Factors (CSFs) for LSS are pointed as an important subject to understand LSS implementation process. In this scenario, this work aims to develop an LSS implementation theoretical model for small and medium enterprises (SMEs) using as a framework the CSFs for LSS. To develop the model, a systematic review was conducted in order to find out the state of the art in LSS CSFs and LSS in SMEs. The results showed that many researches studied the CSFs for LSS, but none of them has suggested the use of CSF to ensure LSS implementation. In addition, many authors have studied the deficiencies and barriers in SMEs to implement LSS, but just a few have proposed models to LSS implementation in SMEs, considering their own conditions. To fill this gap, this work proposes a model to pursue a successful implementation of LSS methodology using the CSFs as guidance, focusing on SMEs deficiencies, and ensuring improvements sustainability. As a limitation, this theoretical model needs implementation for validation and refinement.
Keywords
lean six sigma., Critical Success Factors, small and medium enterprises, Continuous Improvement

